I just purchased a product/program, but I can’t find my login details for the members’ area.
Your login credentials have been automatically sent to the email address you provided during checkout in your welcome email. Please check your spam folder or junk mail, as these emails can sometimes be filtered there. Once you locate the email, we recommend adding our email address to your “safe senders” or “whitelist” to ensure all future communications reach your inbox directly.
What is your returns and refund policy?
For our digital products and programs, we stand behind our quality with a comprehensive 60-day money-back guarantee. If you’re not completely satisfied with your purchase, you can request a full refund within 60 days of your purchase date.
For physical products, please visit our dedicated Shipping & Returns page for detailed information, or contact our customer support team directly for personalized assistance with your specific situation.
How long will it take for my order to reach me?
Digital Products: Your digital purchases (e-books, online programs, etc.) are delivered instantly upon payment confirmation. Access details and download links are immediately sent to your email address. Be sure to check your promotions or spam folders if you don’t see the email in your main inbox.
Physical Products: Your order will be processed and prepared for shipment within 3-5 business days. Once your order has been processed and shipped, our fulfillment partner will email you a tracking link so you can monitor your package’s progress. This tracking information will be sent to your registered email address within 3 business days of shipment.
Important Note: Tracking emails may occasionally be filtered into spam or junk folders by email providers, so please check these folders if you don’t receive your tracking information within the expected timeframe.
Still have questions? Our customer support team is here to help! Contact us directly for personalized assistance with your GetDailyVital experience.